020 8449 4747
Meet The Team
Who’s visiting you for your initial consultation? Who will be carrying out your pre-installation comprehensive survey?
Who will be arriving to install your finished product?
Just who is the wonderfully polite and helpful lady that has been asking you about your lead layouts, frosted glass choice and handle colour?
Meet the team…
John Rose
Managing Director
Proud leader. Bringing his vision of a traditional and honest high quality business to reality for the last 35 years.
Abigail Cooper
Operations Director
John’s daughter and BWC lynchpin. Your point of call during the processing of your order and the booking in of your installation. Abby’s favourite thing to do is designing your lead layouts.
Paul Cooper
Director
Abby’s husband (yes we are a proper family business), Paul is a sales consultant with specific expertise in conservatories and awnings. You might be lucky enough to meet this friendly chap when discussing your requirements.
Tommy Rose
Director
John’s son, Tommy will likely be visiting you to discuss your requirements at your initial consultation, and will be happy to guide you through the often daunting task of replacing windows and doors in your home.
Kristina Cicopalus
Communications Director
Kristina is in charge of Marketing. She’s here to help enhance our customer relations and run our website, twitter and Facebook pages. Kristina is Abby’s sister so yet another family addition.
Ian Leigh
Head of Operations
Ian has over 40 years of knowledge and experience within the Fenestration industry which ensures expert support for Abby in providing a smooth customer journey.
Steve Foster
Surveyor
With over 24 years experience and a City & Guilds NVQ2 and NVQ3 in ‘Fenestration Installation’, Steve uses his vast experience and knowledge to carry out probably the most important part of the whole process – the survey.
James Toal
Installations Manager
James has a background in both commercial and domestic installations and has been involved in the fenestration industry since being a boy, so you could say he has a lifetime of experience. James will be responsible for making sure your installation runs smoothly and any issues are resolved quickly.
David Taylor
Surveyor/Installations
David is extremely meticulous and has over 24 years experience within this industry. With a City & Guilds NVQ2 and NVQ3 in ‘Fenestration’, David is a superb member of our team.
Andy Holton
Service Engineer
What Andy does not know about windows and doors is not worth knowing. Need a replacement Aluminium window hinge from 1982 – Andy’s your man. He has now been awarded the Level 3 NVQ Diploma in ‘Fenestration Installation’ and GQA Level 3 Certificate in Glass Related Operations.
Spencer Heron
Installations
A hard working asset to our team, Spencer always delivers quality. Spencer has now been awarded the Level 3 NVQ Diploma in ‘Fenestration Installation’ and GQA Level 3 Certificate in Glass Related Operations. Friendly and professional, you cant ask for more.
Kim Morris
Installations
Kim has over 29 years experience both in commercial and domestic work. With a City & Guilds NVQ2 and NVQ3 in ‘Fenestration’, Kim proves his dedication to installations. An extremely pleasant chap who takes pride in his work and pays attention to detail.
Sam Richards
Installations
Sam is friendly, polite and hardworking. Although young in years Sam has in depth knowledge of all products and will ensure that your installation is completed to a high standard.
April James
Customer Services Manager
With a residential glazing project management background, April works with Abby to ensure that you will have continuous pleasant service throughout your installation with us. She is attentive, professional and always seeks to provide excellent delivery.
Oliver Cicopalus
Saturday Showroom Assistant
John’s Grandson Oliver works in the Showroom on a Saturday and with a helpful and polite manner can help either answer your queries or guide you in the right direction.